FREE SHIPPING

FREE SHIPPING* ON SHOE PURCHASES OF Rs. 1000 OR MORE

Why stop shopping when you can receive free shipping? With a minimum purchase of Rs. 1000 or more at 23bacio.com, shipping is no cost to you. This limited time offer applies only to standard ground shipping.

*You must purchase a total of Rs. 1000 worth of merchandise before taxes, shipping and handling. Does not include 23bacio EGift Cards unless purchased with merchandise totaling Rs. 1000 or more before taxes, shipping and handling. No price adjustments on previous purchases. Offer is non-transferable without consent by 23bacio.com. Cannot be combined with any other offers. Valid on standard ground shipping to India delivery addresses only. Additional charges apply for Cash-on-Delivery (COD) and express shipping. Limited time offer. Only available on 23bacio.com. Terms subject to change without notice. Effective February 23rd, 2012, 12 am EST.

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Cash on Delivery

23bacio.com offers Cash on Delivery (COD) services in most cities across India. Simply place your order and click 'Cash on Delivery' at checkout. Our customer care representatives will give you a call within 24 hours of placing the order to confirm its dispatch from our warehouse. In case they can't get through and you don't receive a call or email from us please be sure to give us a call or email us at customercare@23bacio.com to confirm your order. If the order is not confirmed for dispatch within 48 hours of placement, we will automatically cancel the order.

Please be informed that all COD orders are charged an extra Rs. 100.00 that will be added to your total at checkout. As much as we would like to waive off this charge for you, we can't at the moment, as it is mandatory according to our contracts with our shipping carriers. All COD orders will be dispatched from our warehouse within 24 hours from the time of the order confirmation. You will receive the order within 3-5 days from the shipping date. Depending on your location it could take up to 7 days to reach from the date of shipping.

You agree to the fact that all information provided by you at checkout for COD orders is correct and valid. Please make sure you provide the correct name, address and contact details of the person responsible for the order. Once the order is dispatched from our warehouse after being confirmed, you are placed responsible to receive it. We assure you that none of your contact/personal information received by us will be disclosed to any outside organization or person unless required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, subpoenas, or other legal processes. It is absolute that your details will be secure with 23bacio.com.

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Returns & Size Exchange

We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. 

SIZE EXCHANGE

We understand that you might find ordering the right size confusing. We will gladly exchange the size for any shoe you feel doesn't fit right.

3-Step Size Exchange:

1. Send us an email at customercare@23bacio.com telling us the size you would like instead. Please don't forget to state the order number in the subject.

2. Put the unworn shoes in the same box and seal it all over with scotch tape. Put a label with the following address on the box and ship it out to us!

Address:

23bacio.com

D12/1 Infocity II, Sector 33, Gurgaon 122001 India

3. We will send out your new size without any shipping fee as soon as we receive your package! However, if the new size you request is out of stock we can issue a refund cheque instead.

 

 

REFUNDS

If for any reason you do not absolutely love your selections, we will gladly issue a refund for the value of the shoe merchandise within 30 days of purchase if it’s in its original saleable condition. Refunds will be credited to you in the form of a cheque for all cash payments.

Please Note: We cannot offer refunds on products other than footwear like jewelry, room accessories, nail polish, etc. These are all FINAL SALE items.

3-Step Refund Process

1. Send us an email at customercare@23bacio.com telling us you want to return your order. Please don't forget to state the order number in the subject. It would be of great help if you could also mention the reason for your return!

2. Put the unworn shoes in the same box and seal it all over with scotch tape. Put a label with the following address on the box and ship it out to us!

Address:

23bacio.com

D12/1 Infocity II, Sector 33, Gurgaon 122001 India

3. We will issue a refund cheque and send it out to you as soon as we receive your package!

 

Please note: Offers are subject to adjustment due to returns, cancellations, and exchanges. Merchandise returned after 30 days will not be refunded. We cannot offer refunds on products other than footwear like room accessories, nail polish, etc. These are all FINAL SALE items. This may not apply if there is a fault with your item. Please also note that items must be returned with all of the tags intact. Any shoes returned to 23bacio.com must not be worn, and must preferably be returned in their original box. Babe, be smart and model with your shoes ONLY in clean spaces or even better, on carpets!

If you have any further concerns or questions regarding our return/size exchange policy please email us at customercare@23bacio.com

Keep Up To date, Babe !